Limited (Data Controller for EU), and our affiliates (“Samsung”, Samsung Electronics Co., Ltd., Samsung Electronics (UK) Please visit the following website for contact information of Samsung Service Centers around the globe: Please visit the following website for Samsung SSD Customer Support page:įor updating the firmware on T1 products, please contact the nearest Samsung Service Center. For T3, T5 and X5 products, you must first reinstall Portable SSD Activation Software (Version 1.6.7), provided on the Samsung SSD Customer Support page (URL below), before updating the firmware. Firmware patch can be updated through Portable SSD Activation Software. We recommend updating the firmware on your device. We recommend installing encryption software (freeware available online) that is compatible with your system. In light of recent reporting for potential breach of self-encrypting SSDs in the case of expert's physical possession and specific technical settings, Samsung provides the following options of added protection for our valued consumers:
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